Handling charges are applied to every transaction based on the deposit type. These charges are provided to the recipient before completing each transaction. You will have the opportunity to view and approve the total amount before Access Corrections charges your card. To view handling charges before proceeding with the application:  Expand the Handling Charges link Review the handling charges applied based on deposit amount.   Note: Handling Charges are service fees applied to the transaction.

Phone Number Restrictions have been put in place to prevent the use of one phone number across multiple accounts. A phone number can only be used once within our system.  When a phone number is already in use, the following notification will appear when an attempt is made to edit an account or create an account:  “The phone number is already in use. Please use a different phone number.” Restriction Purpose:

We do not have access to the agency's inmate trust account (account balance). We can only verify your deposit to the inmate.

A card will be debited once the bank approves the charge and removes the funds from your available balance for Access Corrections (the vendor), at that time funds will be collected.   The bank gives vendors 3-5 business days to accept approved transactions. If the funds are not collected by the vendor in that time frame, the funds will be released back to your account balance.

Acceptable payment methods for inmate deposits include... Credit and Debit Cards (Visa or MasterCard) Cards with Visa or MasterCard logos and a valid security code that are United States Issued.  Gift Cards with the Visa or MasterCard logo are also accepted.   All cards must be registered to your address for security purposes. Please note that Access Corrections does not accept Government issued cards (i.e. Child Support Cards, EBT Cards).

Before you can send money, an account must be created. Click the Play icon or the link below to watch the video -   WATCH VIDEO: "How to Create an Account"  Quick Steps: Click the Create Account button from the top menu. From the Create Account screen, are required to provide the following information:  Full legal name.  Enter a valid address recognized by United States Postal Service.

Access Corrections allows customers to select and pay for services provided by a facility online versus a physical location. Access Corrections allows customers to select and pay for services provided by a facility online versus a physical location.  Currently, the Pueblo County, AZ facility is the only facility configured for payment-type purposes.  ------------------------------------------------------------------------------------------------------------------------ Making Web Service Payments Step By Step:   1. Enter username and password to Sign In or Create an Account.

VIEWING TRANSACTION HISTORY: From "MY DASHBOARD" you can...  View deposits for a particular recipient View transaction / order history View the status of your transaction View the receipt number Send money to a previous recipient DEPOSIT TIMEFRAMES: County Jail: Funds typically apply within minutes.   Prison: Funds typically post to a prison account in 48 hours. For Customer: Transactions could take up to 3 business days before the charge is finalized on an account.

From the Sign In screen, click the Having trouble logging in? link.   https://www.accesscorrections.com/#/forgot-password  Follow the instructions to enter your email address used to establish your account and a password reset link will be sent to this email address.  Note: The email may take a few minutes to show up in your inbox and will have the following sender and subject. You will receive an email with the following details: 

Our system detects if a duplicate deposit was recently submitted within a 30-minute period and notifies you with a "Warning" before allowing you to continue with the 2nd transaction. Duplicate Deposits are Non-Refundable By clicking Continue you are agreeing that this next transaction will not be refundable. Please check the information carefully before continuing.   Review the details in the notification pop-up to verify the information, including:   Recipient’s Name   Amount of money (previously deposited)   Time of previous transaction    If you believe a duplicate deposit was made due to a processing error with our system, please contact customerservice@accesscorrections.

To make a deposit via the website:   Click the Send Money button and follow the steps to complete your deposit.  A deposit cannot be completed unless an account has been established and the Terms and Conditions on the website have been accepted. For other service options please see the About page. https://www.accesscorrections.com/#/about