Before you can send money, you must create an account. WATCH VIDEO: "How to Create an Account"  Or follow these Quick Steps: Click the 'Create Account' button from the top menu. Provide full legal name. Valid physical address recognized by United States Postal Service. The billing address must match the address associated with the credit card you plan to use. A valid US based landline or cellphone (non-internet call) number is required and may require verification.

County Jail: Funds typically apply within minutes.   Prison: Funds typically post to a prison account in 48 hours. For Customer: Transactions could take up to 3 business days before the charge is finalized on an account.     Once the transaction is complete you will receive an email with your receipt number and the status of the transaction (i.e. Approved, Pending or Under Review).    You can also check the status from "

Our system detects if a duplicate deposit was recently submited and let's you know, before allowing you to continue with the 2nd transaction. By clicking 'Continue' you are agreeing that this next transaction will not be refundable. Please check the information carefully before continuing.   If you believe a duplicate deposit was made due to a processing error with our system, please contact customerservice@accesscorrections.com or call toll-free at 1-866-345-1884 to open a ticket with our Technical Support team for further investigation.

From the Sign In screen, click the "Having trouble logging in?" link.   https://www.accesscorrections.com/#/forgot-password  Follow the instructions to enter your email address used to establish your account and a password reset link will be sent to this email address.  The email may take a few minutes to show up in your inbox and will have the following sender and subject. From: noreply@accesscorrections.com | Subject: Please reset your Access Corrections password 

There is a handling charge, per transaction, based on the Deposit type. These charges are provided to the recipient before completing each transaction. You will have the opportunity to view and approve the total amount before Access Corrections charges your card.

To make a deposit via the website, click the "Send Money" button and follow the steps to complete your deposit. A deposit cannot be completed unless an account has been established and the Terms and Conditions on the website have been accepted. For other service options please see the About page. https://www.accesscorrections.com/#/about 

We do not have access to the agency's inmate trust account (account balance). We can only verify your deposit to the inmate.

Acceptable payment methods for inmate deposits include... Credit and Debit Cards (Visa or MasterCard) Cards with Visa or MasterCard logos and a valid security code that are United States Issued.  Gift Cards with the Visa or MasterCard logo are also accepted.   All cards must be registered to your address for security purposes. Please note that Access Corrections does not accept Government issued cards (i.e. Child Support Cards, EBT Cards).

Phone Number Restrictions have been put in place to prevent the use of one phone number across multiple accounts. A phone number can only be used once within our system.  When a phone number is already in use, the following notification will appear when an attempt is made to edit an account or create an account:  “The phone number is already in use. Please use a different phone number.”

Access Corrections allows customers to select and pay for services provided by a facility online versus a physical location. Access Corrections allows customers to select and pay for services provided by a facility online versus a physical location.  Currently, the Pueblo County, AZ facility is the only facility configured for payment-type purposes.  ------------------------------------------------------------------------------------------------------------------------ Making Web Service Payments Step By Step:   1. Enter username and password to Sign In or Create an Account.

Once the bank approves the charge and removes the funds from your available balance for Access Corrections (the vendor), to collect the funds. The bank gives vendors 3-5 business days to accept approved transactions. If the funds are not collected by the vendor in that time frame they release the funds back to your account balance.