Transaction History & Deposit Status (New)

You can view the history of your transactions from the Dashboard. 

You are able to:  

• View deposits for previous recipients  
• View Transaction History 
• View the status of a transaction 
• Send Money to a previous Recipient

Deposit Process Timeframes: 

• County Jail: Funds typically apply within minutes.  
• Prison: Funds typically post to a prison account within 48 hours. 
• For Customers: Transactions can take up to 3 to 4 business days before a change is finalized on an account. 

To check Deposit and Transaction History: 

• Select DASHBOARD from the menu options.  
  
  
  
• The Dashboard page displays, showing the list of previous recipient names.  
  
  
  
  • For facilties that offer the capability to send and receive messages and photos, the SECUREMAIL button will become available for recipients who have previously communicated via the Secure Mail service.   
    
    
    
• Click VIEW HISTORY to review a summary of recent transactions.  
  
• The Transaction History screen provides the following information: 
   
  • Recipient ID 
  • Receipt #
  • Transaction Amount 
  • Transaction Date
    
    
• The Transaction History will also provide a status update for pending transactions.  
  
  
  • For questions concerning the status, call the number provide for assistance.