When editing your account, please be sure to provide accurate information. Be advised that certain fields may be limited to modifications.
Editing Policy:
- Account Information fields are available for edit every 90 days.
- Phone numbers are available for edit every 30 days.
- Password can be reset when needed.
**This Policy has been implemented to help detect and prevent fraud and other finacial crimes.**
To edit your account:
- Select Account Information from the My Account dashboard.
- Acknowledge the Account Security notificarion, which explains the policy for modifications.
Editing Personal Information
- The Edit Account screen displays presenting the Personal Informarion form.
- Make edits to the Name, Date of Birth, Phone or Email fields as needed.
- If Email verification is required, be sure to check your email for the verification link.
- Make sure to check your spam/junk folders as well.
- Once edits are complete, click NEXT.
Edit the Billing Address
- The Billing Address form will then display.
- Verify the billing address for accuracy.
NOTE: The Billing address must match the address on the credit card being used during transactions. - Once the address is confirmed to be accurate, click DONE.
- Verify the billing address for accuracy.
Related Articles: Forgot Password, Editing a Phone Number, Verification Required, Verifying Your Email Address