Ineligible Inmate / Restricted Inmate
If an imate's account is under restriction, which could be for various reasons, the following error will display when attempting to send money.
You will need to contact the recipient for more information, as we are not informed why they are not eligible.
Possible Reasons for Restriction:
- Recipient received money from a credit or debit card that was reported as stolen
- If you have filed a chargeback and denied a payment that you yourself sent with a credit or debit card (In this case, contact your bank and reverse the chargeback so that you can continue sending funds)
We encourage you to send a money order if you are unable to reverse the chargebacks.
Send Money Order To:
ACCESS CORRECTIONS – ATTN: ACCOUNT REINSTATEMENT P.O.BOX 12486 ST.LOUIS, MO 63132 INCLUDE INMATE NAME, ID #, AND FACILITY NAME ON MONEY ORDER
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