Ineligible Inmate / Restricted Inmate
If an imate's account is under restriction, which could be for various reasons, the following error will display when attempting to send money.
Due to the restrictions, the facility has the recipient listed as ineligible.
You will need to contact the recipient for more information, as we are not informed why they are not eligible.
Did this answer your question?
Thanks so much for your feedback!
%s of people found this helpful.