Before you can send money, a valid account MUST be created. All information must be verified and approved in order to initiate a transaction.
- Click the menu icon to expand the application options.
- Select CREATE ACCOUNT from the menu options.
- The CREATE ACCOUNT screen displays. Complete the Personal Information form in entirety.
- Enter the details for each field - First Name, Middle Name, Last Name, Date of Birth, Phone and Email.
- Select the User Agreement and Terms and Conditions checkbox.
- Click NEXT.
NOTE: Do NOT use an email address already in use or an invalid phone number.
Billing Address
- Complete the Billing Address form.
- Complete each field - Address, City, State and Zip Code.
- When entering the address, the system will begin to present search results for registered address matches.
- Once the address is entered, the system may present the Postal address that best fits the entry. Select the suggested address and then click CONTINUE.
- Once the Billing Information form is complete, click NEXT.
Note: Please be sure that the address entered for your account matches the address on the credit card that will be used for transactions.
Create Your Password
- Next, the Create Password screen will display.
- Create a password for the account.
- Refer to the Password Rules to ensure that a secure password for the new account is set.
- Once the password meets approval, click DONE.
Account Validation
- Once all the information is complete, a Validation Email Sent notification displays with instructions to check your email to verify the account.
- The link sent to the provided email address will expired after 30 minutes from the time it is delivered.
- VERIFICATION IS REQUIRED. If attempting to log into the account without verifying the email address, a Verification Required notification will appear.
NOTE:
- You may not be able to send money until the email address is verified.
- Please check Spam/Junk folders for email verification link.
- Once verification is complete, the account becomes active.
Related Articles: Verification Required, Invalid Address, Email Verification and Phone Number Restrictions