In the event that your transaction is reported as unauthorized and results in a chargeback:
- The account of the inmate who received the unauthorized funds will be restricted from receiving future transactions until Access Corrections is reimbursed or the issue is otherwise resolved.
- In addition to the Payment amount, reimbursement will include a $25 account reactivation fee to cover costs incurred by Access Corrections resulting from your unauthorized transaction for the presentment of a chargeback and recovery of the unauthorized Payment.
- By making a Payment to a restricted account, you agree that your Payment will first be applied to reimbursing Access Corrections for all unauthorized funds received by the inmate along with the $25 account reactivation fee.
*CHARGEBACK MUST BE PAID WITH MONEY ORDER ONLY MAIL TO:
ACCESS CORRECTIONS ATTN: CB Repayments
P.O.BOX 28998 ST.LOUIS, MO 63132
INCLUDE INMATE NAME, ID #, AND FACILITY NAME ON MONEY ORDER
Questions: Call 636-888-7004 (payments CANNOT be accepted by phone)
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Chargeback Notification
If chargeback restrictions apply to a recipients account, a pop-up notification appears with payment details. This notification will continue to display until fees are paid. 
Questions: Call 636-888-7004 (payments CANNOT be accepted by phone)