Restricted Recipient
If recipient's account is under restriction, which could be for various reasons, the following error will display when attempting to send money.
CONTACT THE RECIPIENT: You will need to contact the recipient for more information, as we are not informed why they are not eligible.
Possible Reasons for Restriction:
- Recipient received money from a credit or debit card that was reported as stolen
- If you have filed a chargeback and denied a payment that you yourself sent with a credit or debit card (In this case, contact your bank and reverse the chargeback so that you can continue sending funds)
We encourage you to send a money order if you are unable to reverse the chargebacks.
Send Money Order To:
ACCESS CORRECTIONS – ATTN: ACCOUNT REINSTATEMENT P.O.BOX 12486 ST.LOUIS, MO 63132 INCLUDE INMATE NAME, ID #, AND FACILITY NAME ON MONEY ORDER